- Handling Email cases (Query / Request / Complaint / Appreciations) for (Travel)
- Offering alternative solutions where appropriate with the objective of retaining customer's business
- Selling Air, Hotel, Reservation and Vacation Packages to customers where ever required.
- Handling Post Booking queries like seat assignment / baggage inquiries/ date change / cancellations.
- Maintaining First Time Resolution.
- Achieving a response time in accordance with set Company guidelines and requirements
- Candidate should have excellent communication skills.( verbal & written)
- Candidate should have minimum 1 year of experience in International Travel Process
- Ability to work under pressure
- Candidate should be flexible for 24*7 shifts.
- Candidate who can join us asap can apply.
Please share updated resume firstname.lastname@example.org or call on 8929573210
Salary: INR 3,00,000 - 4,50,000 PA.
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
Xcel Serv Solutions Private Limited
Recruiter Name:Mr. Suneet Hans
Contact Company:Xcel Serv Solutions Private Limited