MIS Executive

2 - 5 Years
Gurgaon

Job Description

1. Provide support and maintenance to existing management information systems (MIS).
2 Good knowledge of MS Excel, Pivot Table (MS Office), Vlook up.
3. Generate and distribute management reports in accurate and timely manner.
4.Develops MIS documentation to allow for smooth operations and easy system maintenance.
5. Provide recommendations to update current MIS to improve reporting efficiency and consistency.
6. Perform data analysis for generating reports on periodic basis. 7.Develop MIS system for customer management and internal communication.
8. Provide strong reporting and analytical information support to management team.
9. Generate both periodic and ad hoc reports as needed.
10. Understand customer problems and provide appropriate technical solutions.
11. Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
12. Participate in cross-functional meetings to resolve recurring customer issues.
13. Provide customer support and assistance in issue troubleshooting and resolution.

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:Other

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Xcel Serv Solutions Private Limited

hr_executive@xcelserv.com
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Recruiter Name:Mr. Suneet Hans

Contact Company:Xcel Serv Solutions Private Limited

Reference Id:MIS Executive