We need Team Leader - Ticketing for our US based travel Vertical (myflightsearch.com)
- Managing ticketing activities for the team such as Issuance, Re-issuance, Re-validation, on world-span / sabre / Amadeus
- Cancellation and Refunds, Documenting all activities including follow up with customers and clients to make sure needs are being met.
- Understand organisation vision and goals on revenue.
- Should communicate monthly goal sheet and share daily targets for key commercial parameters
- Role incumbent has to drive multi KPI interface which include Overall revenue, issuance, reissuance, re-validation of tickets.
- Conducts timely team meets and huddles to facilitate engagement activities and address team issues.
- Ensure follow up review is completed for all initiated activities
- Should have minimum 4 years of experience and at least 2 years working as Team lead in international Ticketing
- Experience on GDS (sabre Amadeus and worldspan)
- 24/7 Flexibility to work in shifts
- Pro-active attitude, intellectually curious, creative and self-motivated
Salary: Not Disclosed by Recruiter
Role:Team Leader -(NonTechnical)
Desired Candidate Profile
Xcel Serv Solutions Private Limited
For More - Please Visit www.myflightsearch.com , www.xcelserv.com
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